These Terms and Conditions (“Terms”), along with our Privacy Policy, form a legally binding agreement between MyKamato (“Company”, “we”, “us”, “our”) and you (“User”, “Customer”, “Visitor”) regarding your use of our website, digital platforms, and health-centric products or services (“Services”).
By accessing our website or placing an order through any official channel (including WhatsApp), you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue using our Services.
MyKamato may update or revise these Terms at any time. Continued use of the Services constitutes acceptance of such updates.
1. User Eligibility & Responsibilities
By using MyKamato, you agree that: You will provide accurate and complete information while placing an order or communicating with us. You are responsible for all activities carried out using your device or WhatsApp number. Delivery details provided by you will be correct, accessible, and safe for delivery. You will not use the Services for any unlawful, abusive, fraudulent, or disruptive activity. MyKamato may deny or restrict Services in case of misuse or violation of these Terms.
2. Product Nature & Health Disclaimer
MyKamato provides natural, fresh, and health-focused products. You acknowledge that: Natural items may vary in size, shape, sweetness, or appearance. Images shown on the website or catalog are representative only. Health information shared is general and not medical advice. Products are not intended to diagnose, treat, cure, or prevent any medical condition. Individuals with allergies or dietary restrictions must evaluate product suitability before consumption.
3 Product Information & Availability
While we aim for accuracy, you understand that: Some items may be seasonal or limited in stock. Prices and availability may change without prior notice. Minor variations may exist between displayed and delivered products due to natural characteristics. If a product becomes unavailable after order acknowledgment, we may offer an alternative or cancel the order.
4. Ordering, Confirmation & Delivery
Orders may be placed through our website or official communication channels. An order is considered confirmed only after acknowledgment from MyKamato. Delivery timelines depend on availability, distance, weather, and operational conditions. You agree to be available for receiving the order and coordinating delivery. A delivery may be marked as failed if: You are unreachable The address is incorrect Delivery is refused without valid reason Refund or resolution for failed deliveries will follow the applicable policies.
5. Payments
Available payment methods include UPI, bank transfer, digital wallets, or other online methods as communicated. All payments must be completed as required before dispatch. MyKamato does not store card details, UPI PINs, or banking credentials.
6. Intellectual Property
All content, including the name MyKamato, logos, designs, product images, text, graphics, and website content, is the exclusive property of the Company. Users are prohibited from: Copying, reproducing, or modifying any content Using brand assets for commercial purposes Creating derivative works without written consent Unauthorized use may result in legal action.
7. User Conduct & Restrictions
You must not: Interfere with, harm, or misuse our website or systems Spread misinformation about the brand Impersonate others or misrepresent identity Harass delivery personnel or support staff Upload malicious files, spam, or harmful content Violations may result in restricted access or legal proceedings.
8. Limitation of Liability
To the fullest extent permitted by Indian law: MyKamato is not liable for indirect, incidental, or consequential damages arising from the use of our Services. We are not responsible for delays caused by external or uncontrollable factors. Our total liability, if any, is limited strictly to the value of the specific transaction in question.
9. Third-Party Links
Our website may contain links to external or third-party websites. Once you leave our platform, their terms and policies will apply, and we are not responsible for external content or actions.
10. Force Majeure
MyKamato is not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, lockdowns, strikes, technical outages, transportation issues, or government restrictions.
11. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts located in Chandigarh, India.
