Effective Date: 25 December 2025
At MyKamato, we believe that trust is the foundation of every healthy relationship. When you place an order through WhatsApp or visit our website, you share certain information with us — and we take full responsibility to protect it. This Privacy Policy explains clearly and transparently how we collect, use, protect, and manage your information.
1. Information We Collect
To provide you with smooth ordering and delivery, we collect only the essential information: Name WhatsApp Number / Phone Number Delivery Address Order Details & Preferences Basic website-related technical data (e.g., device type, browser type, IP, etc.) We never collect or store your payment card or banking information.
2. How We Use Your Information
Your information is used strictly for service and operational purposes, including: Processing and confirming your orders Delivering products to your address Contacting you regarding your order status Improving website experience and service quality Ensuring smooth customer support Fulfilling any legal or compliance requirements We do not sell, rent, or misuse your personal data for marketing by third parties.
3. Protection of Your Information
We use reasonable security measures to keep your information safe: WhatsApp provides end‑to‑end encryption Data shared with us is handled securely and responsibly Only authorized personnel or partners (delivery agents, technical service providers) may access information when necessary Even though we follow industry-standard practices, no online system can guarantee absolute protection.
4. Sharing of Information
We only share your information when required to complete your order or comply with the law: Delivery partners for completing deliveries Technical support providers for website functionality Authorities if legally required We do not share your data with advertisers or unrelated third-party agencies.
5. Use of Cookies
Our website may use cookies or similar tools to: Enhance user experience Improve website performance Enable essential website features You may disable cookies from your browser settings, but it may affect site functionality.
6. How Long We keep Your Information
We keep your information only for as long as it is genuinely required: To process and deliver your orders To maintain basic records for service-related or legal purposes To improve customer experience and resolve past queries if needed Once the information is no longer needed for these purposes, we take reasonable steps to delete or securely remove it from our systems. We do not retain unnecessary data.
7. Updates to This Policy**
As MyKamato grows, we may update this Privacy Policy to reflect improvements in our processes or legal requirements. The latest updated version will always be available on our website.
